Available in: Axsy Mobile for Salesforce, Axsy Field Service, Axsy Public Sector, Axsy Retail Execution

To assist with support diagnostics, the Axsy Mobile App records the following fields when a user submits a Form Response:

  • Completed GPS Location (requires location tracking permissions)
  • Device model
  • Device operating system
  • Device operating system version
  • Axsy app version

NOTE: In order to add these to the Form Response Page Layout you will need to have the Smart Forms Managed Package 1.31 and above installed and have the relevant access rights to make the changes.

Viewing the Additional Data Fields

  1. Click on the Setup Cog and select Setup.

  2. From the Setup menu select and open the Object Manager.

  3. Scroll down the list and click onto the Form Response object to open it and see the following details.

  4. Select Page Layouts from the side menu.

  5. Click onto the Form Response Layout link to open the Form Response Layout screen.

  6. Select the Device field and drag it to where you would like to show it on the Form Response Detail Information screen. Then do the same with the Completed Location field. When completed click onto the Save button to save your changes.

  7. Once the fields have been added to the Form Response Page Layout when viewing the Form Response information you will see the additional Completed Location and Device fields.