Available in: Axsy Mobile for Salesforce, Axsy Scheduler, Axsy Smart Forms


Problem

After installing any of the following Axsy Summer '24 managed packages for the Axsy web apps:

  1. Axsy Mobile for Salesforce
  2. Axsy Scheduler
  3. Axsy Smart Forms
  4. Axsy Data Migration


and after assigning user permissions to access the above packages, I see a Lightning Web Component (LWC) error when trying to load the relevant web application.


Resolution

Axsy Summer' 24 web apps require the following setting to be enabled: Setup ➞ Session Settings ➞ Lightning Web Security ➞ Use Lightning Web Security for Lightning web components and Aura components ➞ Checked.


Notes:

  1. Since Salesforce's Winter '24 update, this setting is enabled by default, however orgs created before this time may have it disabled or the setting could have been disabled for other reasons in your org
  2. After you have enabled the setting, you may need to refresh your browser to see the effect of the change.